Professional Discord server without game vibes. Strong moderation, ticket system for customer questions, word filters and full GDPR compliance â EU-hosted.
Customers open /ticket â automatically gets a private channel with the support team. Close, archive and export for audit.
Full audit trail of every mod action. Anti-Scam protects customer channels from phishing screenshots.
Data stays in EU. Anti-Scam runs locally â no external AI. Data export on request within 14 days.
A customer opens /ticket and gets a private channel with your support team. Whoever claims it is shown on the ticket, so nobody works twice. On close, SlakBot files the transcript.
/ticket-claim puts the name on itAnimation of the ticket embed â not a screen recording.
Internal team Discord with channels per department. Mods keep chat professional.
Customers ask questions, give product feedback, open support tickets.
International remote team â combine with voice channels and async work.
Early adopters, early-access group, founder feedback in one Discord.
Alternative to Intercom â Discord tickets work great for tech-savvy customers.
Private Discord for vendors/partners â strict per-role access.
Businesses usually don't want "SlakBot" in their customer Discord. With a custom bot you get your company name, colors and optionally custom features (Zendesk/Intercom integration, CRM connection). On request.
SlakBot is a small business without a commercial SLA. For enterprise deployments with formal SLAs and compliance requirements (SOC 2, ISO 27001), a bespoke custom bot is the right route â including a dedicated VPS partition, contractual agreements on availability and incident response, and a monthly strategy call.
No leveling, no games â just what a professional server needs.