Professional Discord server without game vibes. Strong moderation, ticket system for customer questions, word filters and full GDPR compliance — EU-hosted.
Customers open /ticket — automatically gets a private channel with the support team. Close, archive and export for audit.
Full audit trail of every mod action. Anti-Scam protects customer channels from phishing screenshots.
Data stays in EU. Anti-Scam runs locally — no external AI. Data export on request within 14 days.
Internal team Discord with channels per department. Mods keep chat professional.
Customers ask questions, give product feedback, open support tickets.
International remote team — combine with voice channels and async work.
Early adopters, early-access group, founder feedback in one Discord.
Alternative to Intercom — Discord tickets work great for tech-savvy customers.
Private Discord for vendors/partners — strict per-role access.
Businesses usually don't want "SlakBot" in their customer Discord. With a custom bot you get your company name, colors and optionally custom features (Zendesk/Intercom integration, CRM connection). From €49 setup.
SlakBot is a passion project without commercial SLA. For enterprise deployments with formal SLAs and compliance requirements (SOC 2, ISO 27001), a custom Enterprise package is the right route — including a dedicated VPS partition, 99.9% uptime SLA on contract and monthly strategy call.
No leveling, no games — just what a professional server needs.